FizzyGo's Privacy Policy

Last Updated: [20/12 2025]

The Privacy Policy("Policy")was written in English (US) and will be the agreement between You and FizzyGo ("FizzyGo", "We" or "Us") while you are using FizzyGo's applications ("Service”) To the extent any translated version of this Policy conflicts against the English version, this English version prevails.

The Summary

This Privacy Policy ("Policy") is intended to explain how FizzyGo ("FizzyGo," "We," "Us," or "Our") collects, uses, stores, shares, and protects your personal information when you use the applications and services provided by FizzyGo (collectively, the "Service").
Before using our Service, please read and fully understand this Policy. When you access or use the Service, you agree to this Policy and consent to our collection, storage, use, and disclosure of your personal information as set out in this Policy.
IF YOU DO NOT AGREE TO ANY PART OF THIS POLICY, YOU MUST IMMEDIATELY STOP ACCESSING OR USING THE SERVICE.

1. What Information We Collect

This section describes the different types of information we collect from you and how we collect it.
a. Information You Provide to Us (Directly or Through a Third Party)

Account Registration Information: When you register for our Service, you provide us with information. This may include information we import from your connected social media accounts (e.g., [List your allowed login methods, such as Google, Facebook, Apple ID, etc.]) to set up your profile, which may include your nickname, User ID, and profile picture.
Login Information: You may choose to provide us with your [cell phone number] and a password you set yourself. This information will be used to create and verify your FizzyGo account for login purposes.
User Service Information: Any information you provide in your communications with us when you contact our technical or user support teams, or when you exercise your rights as a data subject.

b. Information We Collect When You Use the Service

We automatically collect certain information when you use our Service. This information generally includes:

Device Information: We collect information related to the device(s) you use. For example, hardware and software information, such as application version, device memory, device ID, and device model.
Usage Information: We collect information about your activity through our Service. For example, we may collect information about how you interact with FizzyGo, how you communicate with other users, and your usage records.
Payment Information: To ensure a secure payment environment, when you make a payment (e.g., purchasing premium features or virtual items), we or our third-party payment service provider may require you to provide certain information, such as your name, phone number, and email.
Transaction Information: To allow you to check your transaction records and protect your property, we collect your transaction information (e.g., purchase date, items, amounts, etc.). Please note that we generally do not obtain your payment account number, password, or security code; this information is processed directly by the third-party payment institution.
Chat and Message Board Information: To maintain a harmonious and healthy community environment, we may collect the above information for content moderation purposes, to avoid language that may offend or distress others.
Records: If you contact our service team through feedback features in our Service or by any other means, we may receive your email address, IP address, and the information you send to us to help resolve your query.

c. Information We Collect from Third Parties We may collect information about you from other users or third parties. For example, if another user uploads or shares content that includes your information, or if you access our Service through a third-party application.

2. How We Use Information

In addition to some of the specific uses of information we describe in this Policy, we may use the information we receive to:

Help you efficiently access your information after you sign in.
Remember information so you will not have to re-enter it during your visit or the next time you visit the Service.
Provide personalized content and information to you and others.
Provide, improve, test, and monitor the effectiveness of our Service.
Develop and test new products and features.
Monitor metrics such as total number of visitors, traffic, and demographic patterns.
Diagnose or fix technology problems.
Automatically update the application on your device.

3. How We Share Information

We take appropriate measures to protect your rights in accordance with this Policy and will only share your personal information with third parties where necessary. Situations where this may occur include:

Third-Party Service Providers: We may share information with third parties that provide support services for FizzyGo (e.g., [e.g., Facebook, Google Analytics, etc.]) for purposes such as analyzing crashes, improving service performance, processing payments (including security and fraud detection), and improving the refund process. All third parties providing services for us are prohibited from retaining, using, or disclosing your information for any purpose other than providing us with their services.
Regulators, Judicial and Law Enforcement Agencies: We may disclose information to regulators, judicial authorities, law enforcement agencies, and other third parties for safety, security, or compliance with the law. We may also cooperate with law enforcement inquiries from within and/or outside your country of residence.
Business Transfers: If we sell, transfer, merge, consolidate, or reorganize any part of our business, or merge with, acquire, or form a joint venture with any other business, we may disclose your data to any prospective buyer, new owner, or other third party involved in such change to our business.

4. Information Security

FizzyGo has implemented reasonable and appropriate security measures to protect and prevent the loss, misuse, and alteration of the information under our control, including your personal information. For example, we use secure servers protected by firewalls.
While we take reasonable precautions against possible security breaches of our website, member database, and records, no website or Internet transmission is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur.
We strongly urge you to take steps to keep your personal information (including your password) safe and to log out of your account after use. You are responsible for keeping your password confidential.

5. Your Rights

Under applicable laws (e.g., GDPR, if applicable), you have a range of rights. We will do our best to accommodate any valid request. You may exercise your rights in the following ways:

Right to Access and Portability: You can review and access your profile information at any time within FizzyGo. You may also contact us to obtain a copy of your information that is not available in FizzyGo in a portable format.
Right to Correction: If your personal data is inaccurate or incomplete, you have the right to request correction in accordance with applicable laws. You can modify your information via your account settings or by contacting us.
Right to Deletion: You may ask us to delete your personal information if you find that we collect and use it in violation of laws and regulations or our agreement, or if the information we collected is no longer necessary for the original purpose.
Delete Your Account: If you no longer wish to use the Service, you can delete your FizzyGo account within the application by following the steps: [Settings] > [Account] > [Delete Account]. (Please modify this path according to your app's actual layout.)
lease Note: Deleting your account means deleting your account, assets ([e.g., coins, friends, etc.]), and records. Even after you delete your account, we may retain certain log data in our databases, but this data will be disassociated from any identifying information so that it can no longer be linked to your account.
ight to Withdraw Your Authorization: You can always choose whether or not to disclose information. You can change the scope of your authorization for us to continue collecting information or withdraw your authorization by deleting information, turning off device functions, and so on.
Responding to Your Request: If you wish to exercise the rights described above, please contact us. Because your privacy is important to us, we will ask you to verify your identity.

6. Cookies and Other Technologies

a. Cookies Policy To make the application work effectively, we sometimes place small data files called cookies on your device. A cookie is a small text file that a website saves when you visit, enabling the site to remember your actions and preferences, and is designed to improve the user experience.
You can control whether or not to accept cookies based on your settings or by using other tools. However, if you deactivate cookies, you may not be able to get the full benefit of our Service or access all of its functions.
b. Other Technologies We may install modules from other companies (e.g., third-party SDKs) in the FizzyGo app to analyze how the service and product are used. For your personal information that is processed by a third party through its module, that third party's privacy policy will apply.

7. Children's Privacy

Our Service is intended for a general audience. If a minor (Please define the age of a minor according to the laws of your target market, e.g., "under 13" or "under 16") is to use our Service and provide information, it must be done with the consent of their guardian.
We do not knowingly collect, use, or share any information about children without verifiable parental consent or as permitted by law. If you are a parent or guardian and you believe your child has provided us with information, you can contact us and request that your child's information be deleted from our system.

8. Changes to This Policy

If we make any changes to this Policy, we will post the updated Policy here. Please check this page frequently to see if there are any updates or changes to this Policy.

9. Contact Us

If you have any questions about anything in this Policy, or want to exercise any of your rights, please contact us at: [Insert Your Customer Service Email, e.g., privacy@fizzygo.com]